“If you think training is expensive try ignorance”
Train the Trainer: Smart businesses are bringing training to the centre stage. The need is for confident trainers who can excite and inspire others to do things better or more importantly to do better things. Also more and companies are having to train external customers on new products and services.
This highly interactive programme provides ample opportunity for training delivery practice and individual one to one coaching. By the end of the training, using the training cycle candidates will be able to demonstrate all the criteria used when creating the desire to learn, acquiring and dealing with information and finally checking for understanding.
Aimed at: Departmental Trainer/Supervisors/Team Leaders
Objectives:
- Recognise situations where it is necessary for some one to one training
- Design, organise and control short pieces of learning on a 1 to 1 basis
- Identify own learning style
- Judge how effective the learning has been (evaluation)
- Write and distinguish between objectives, tasks and standards and use appropriate tools (e.g. question techniques).
- Coach and correct faults and assist people reach company standards of performance.
- Learn how to manage difficult situations and difficult people
- And finally Develop a professional approach and style that is unique to each trainer
Duration: 2 – 3 days