Influencing Skills
The key to successful business relationships management often lies is a person ability to influence others and win trust. It encourages a s win-win solution for everyone involved. It is a set of skills and behavious used to change other people’s actions.
Objectives
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Develop key influencing skills and behaviours – planning win-win outcomes
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Explain the concept and impact of Transaction Analysis in terms of influencing others
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Create an influencing plan or the 5 Point Plan
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Adapt your influencing style to suit someone with a group
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Communicate in a more persuasive way build trust & rapport.
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Recognise the approaches used for a different influencing tactics
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Develop you own influencing tactics